Learn more about using McAfee Internet Security tools and any complications that they may cause with your Internet experience. This guide will provide information about, and links to, tools which will help you resolve any complications that you might experience with McAfee Internet Security. We strongly recommend that you do not use these tools without first consulting a Shaw technical support agent.
Note: While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with the experts. The best way to resolve your third-party issue is to use support resources from the original manufacturer or developer. If the following information does not answer your question, please visit McAfee Support.
McAfee Pre-Install tool
You can use the McAfee Pre-Install Tool to help prepare your Windows computer to download and install McAfee Consumer products. you will have to verify that your computer meets the minimum requirements to use this tool.
Learn more about how to prepare your Windows computer to download and install McAfee products.
You can download the McAfee Pre-Install Tool directly from McAfee by clicking this link: McAfee Pre-Install Tool
McAfee product removal tools for Windows Vista, 7, 8, and newer
Learn how to remove McAfee by using the McAfee Consumer Product Removal tool (MCPR) to remove data completely for a McAfee Security product installation on a supported Windows operating system.
Visit McAfee Support to learn more about how to remove McAfee products from a PC running Windows.
You can download the McAfee Product Removal Tool directly from McAfee by clicking this link: McAfee Product Removal Tool
McAfee Stinger
McAfee Stinger is a standalone utility used to detect and remove specific viruses. It is not a substitute for full anti-virus protection, but a specialized tool to assist administrators and users when dealing with the infected system.
You can download the McAfee Stinger directly from McAfee by clicking this link: McAfee Stinger